PremierIT Managed Service - Desktop/Laptop (Peer-to-Peer)

Features Include
Highest Quality Antivirus/Antispyware Program (Nightly virus & spyware scans while you sleep)
** Automatic, Encrypted Off-Site Data Backup **
Computer Hardware & Software Inventory Reports
(What hardware/software is installed on your PC?)
Automated Operating System Cleanup & Basic Tune-up (Reports and fixes many problems)
Remote Desktop Support Capability (Faster response times & saves money when you need help)
Automated Microsoft Windows Patching & Updates (Does not include service packs & major updates that require manual assistance)
Monthly Review of Applied Patches & System Status
** System Performance Enhancement Package (Routines to speed up your PC)
Review, Testing & Evaluation of MS Patches & Upgrades by National Technical Service before Installation
** Scheduled PC Image Creation & Data Backup ** (Allows for Fast Disaster Recovery, saving you money!)
Free Virus Removal (If a virus does slip past the AV removal is included)
7x24 Monitoring of Your Computer. (Review starts within the hour after we receive any automatic alerts)
Backup & Restore Telephone Assistance Included
Secure Access to your Own PC from Web Portal
** Unlimited Remote Technical Support ** (Get as much help as you want, as often as you want it)
** Unlimited Remote Helpdesk Support. (Ask questions or help with MS Office & other software)
Includes Local File/Folder Backup of Data
Installation/Testing of MS Windows service packs & major updates requiring onsite work
** Unlimited On-Site support (save from hundreds to thousands of dollars in unexpected computer costs)
Periodically open and physically clean, check and run diagnostic tests on your PC for a longer life.

** Pertains to this specific system only and only OS, basic software or pre-approved software w/ current support agreement. Custom software may be billed separately.
One-time Setup fee of $50/PC for the first two PCs and/or $199/Server to cover preparation & installation time.
Enhanced Onsite Services are only available in select, geographical areas